About Us

Innovative Debt Recovery, Inc. (IDR) opened its doors in 2004 with the mission of providing collection services that exceeded client expectations and raised the bar for industry standards. We have put over 50 years of combined experience to use in developing our very unique collection methods.

Sure, we have fine-tuned our practices along the way, but we have always stuck to our core mission: providing exceptional collection services that exceed the expectations of our clients and assisting consumers by providing convenient repayment options.

From the very first day we opened our doors, until now, we have always conducted business in a professional and ethical way. We also give expertise gained through our experience back to the community by being involved in the Arizona Credit Union Collector’s Council (ACUCC), and speaking at various AR seminars. We understand that there are many reasons why someone would reach out to a collection agency, and we have developed methods to handle just about any scenario. From large commercial accounts to small business past-due receivables, we have a unique approach and world-class staff to handle any account.

We take our collections efforts seriously. In fact, we are very fanatical about the process. We spend a great deal of time improving our procedures to better suit our client’s needs. We have an in-house compliance manager to stay ahead of evolving compliance requirements and routinely perform internal audits to ensure security and procedural best practices are being met.

Still not convinced? That’s okay, give us a call and we can talk to you further about your specific case and come up with a plan that works for you.

Woman and man shaking hands over paper, pen, phone, glasses

Innovative Debt Recovery collects on the following types of debts:

  • Medical
  • Commercial
  • Credit Union/Bank
  • Non-Profit
  • Property Management
  • Dental
  • Judgments
  • And More!

We have great references! To get an introduction to our agency and speak with someone who can customize a collection solution that fits your needs, please call us at (602) 248-9828.

We are always looking for new ways to benefit our clients and bring the best service to the collections industry. We are looking for great results. We welcome your feedback, positive or negative, because we want to make sure our agency is doing its best to service your needs. Have something great to say? Awesome! We would love to hear your positive feedback. Have a suggestion for us? We welcome that as well!

You can reach us by phone, email, or on our website through the contact form. We look forward to hearing from you.